Frequently Asked Questions

We’re open Monday to Sunday from 11:30 AM to 12:00 AM.

You’ll find us at 15 Queens Quay E, Unit 103, Toronto, right on the waterfront between Sugar Beach and the Jack Layton Ferry Terminal. We’re about a 10-minute walk from Union Station.

Most of our cookies do not contain nuts as an ingredient; however, Daisy’s is not a nut-free facility, and cross-contamination is possible. Because of this, we cannot guarantee that any of our products are completely free from traces of nuts.

At this time, we don’t offer gluten-free or vegan cookies. But keep an eye out—we’re always cooking up something new!

For detailed allergen information, please speak with our team before ordering. We’re happy to help you review the ingredients in our cookies so you can make the best choice for your needs.

Always. Our cookies are made with real, fresh butter—never margarine. It’s one of the simple things that makes a Daisy’s cookie taste like a Daisy’s cookie.

We use thoughtfully sourced single-origin chocolate chosen for its rich, real chocolate flavour. Because really good cookies deserve really good chocolate.

Our flour comes from Canadian mills, keeping one of our most important ingredients close to home and consistently high quality.

Because dough should be felt. Every Daisy’s cookie is rolled by hand in our Queens Quay kitchen and baked in small batches, giving each batch the care and attention it deserves.

Yes! For everyday orders, you can find us on Uber Eats for fast delivery with no minimum order. For larger catering orders, we also offer direct delivery within our catering delivery area.

Yes! We offer shipping across Canada, so you can enjoy Daisy’s even if you’re not nearby.

Yes. You can order ahead and choose pickup so your cookies are ready when you arrive at our Queens Quay shop.

For catering and larger orders, we ask for at least 2 business days’ notice. Catering orders have a minimum of 25 cookies and are subject to availability.

Absolutely. Every gift box can include a handwritten note at no extra charge. Just tell us what you’d like it to say when placing your order and we’ll take care of the rest.

They can! We bake our cookies fresh in small batches, so popular flavours may sell out throughout the day. If there’s something you have your heart set on, ordering ahead is your best bet.

Yes! We have seating available in the shop, but our space is small, so seating is limited. We recommend grabbing a spot when one is available or taking your cookies to-go and enjoying them along the waterfront.

Yes!

We’re located on Queens Quay East in the heart of Toronto’s waterfront. Parking is available in the surrounding area, and we’re also an easy 10-minute walk from Union Station with access to the 509 and 510 streetcars.

Our cookies are best enjoyed fresh, but they’ll keep well for several days when stored in an airtight container at room temperature. For that fresh-baked feeling, warm them slightly before enjoying.

No need. We recommend keeping your cookies in an airtight container at room temperature. Refrigerating them can dry them out and change their texture.

Absolutely. Place your cookies in an airtight container or freezer-safe bag and freeze them for later. When the craving hits, let them thaw at room temperature and give them a quick warm-up before serving.